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Terms & Conditions

Purchasing any product (Software) from Singsys Store, Themes and Extensions means you agree to the following clauses:

  • Singsys Store is the copyright holder of the Software. The Software or any portion of it is a copyrightable matter and is liable to be protected by the law. Any activity that contravene on the terms of this Agreement or violates copyright law will be prosecuted according to the current law.
  • You may not use all or any part of the code in any other software or product or website besides Magento Ecommerce platforms.
  • You may not give, sell, distribute, sub-license, rent, lease or lend any portion of the Software or Documentation to anyone. You may not place the Software on a server so that it is accessible via a public network such as the Internet for distribution purposes.
  • We will not be liable to you for any damages (including any loss of profits/savings, incidents or consequences) caused to you, or any problems concerning your information and your business arising out of the use or inability to use this Software.
  • We are not liable for any illegal use or prosecution arising from the use of the Software against the law.
  • If you fail to use the Software in accordance with the terms and conditions of this License Agreement, it constitutes a breach of the agreement, and your license to use the program is revoked.
  • Singsys Store reserves the right to change this License Agreement at any time and impose its clauses at any given time.
  • License Agreement remains effective until terminated. We retain the right to terminate your license to use the Software at any time, if in our sole discretion, you are not abiding by the terms of the Agreement, including, but not limited to, obscuring or removing any link or copyright notice as specified in this agreement. You may terminate this agreement at any time by destroying all copies of the Software. Termination of this Agreement does not bind us to return to you the amount spent for the purchase of the Software.
  • If you continue to use the Software after Singsys Store gives you notice of termination of your license, you hereby are banned from its further use and have to pay all costs (including but not limited to reasonable attorney fees) for any damages suffered by us because of your misuse of the Software and allow us to revoke your license.
  • By purchasing the Software you acknowledge that you have read this Agreement and that you agree to the content of the Agreement and its terms, and agree to use the Software in compliance with this Agreement.

 

Upgrades

We upgrade and improve our themes and extensions on a timely basis. We offer FREE LIFETIME UPGRADES on all our products.

Singsys Store reserves the right to determine which products will be updated and when or to discontinue product updates. 

 

Download

All products are available for download once your payment has been accepted and verified. If you are unable to download a product please check the status of your payment via your payment processor interface. 

 

Refunds

To guarantee your protection we offer 30-day money back guarantee for ALL our software products. If you are dissatisfied with your product before 30 days after the purchase for any reason, you can receive a full refund. To request a refund please submit a request containing your Order ID. Please note, we do not provide refunds on customization services and all refund requests after 30 days are not accepted.

 

Support

Singsys Store offers 180 days of free email support for products purchased from us, with an option to extend the period. Customers are free to report any bugs experienced while using our extensions. Singsys Store will try to fix the bugs as soon as possible. To report bugs or request support please contact us.

The following services are NOT covered by the 180 days support option:

  • Compatibility check between Magento and other software packages;
  • Integration of the purchased products;
  • Error correction caused during buyer installation;
  • Error correction caused during buyer software upgrade;
  • Modules/themes customization;
  • Product integration troubleshooting;
  • Magento performance optimization and tuning;
  • Third-party developers consultation;
  • Product version update with different module or theme.

 

Please submit a request if you have any questions or problems or need our support. Our support staff will get back with you as soon as possible within 72 hours.

 

 

Contact Us

Singsys Pte. Ltd., 1 North Bridge Road #17-10 High Street Centre,Singapore (179094)

+65-65613900

info@singsys.com

“ Singsys is the leading developer of plugins and extensions that helps you to grow your business online and increase your sales. We provides fully functional extensions that enhance your business.“

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